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Nikon Self-Service Repair Website

Nikon now provides a self-service website for those products that are no longer covered by warranty. Those who want to attempt a repair by themselves can download a product’s service manual, determine the necessary parts and tools needed for the repair and even order any specialized tools and parts needed. There are two types of repair manuals: for NIKKOR Z Mount Lenses and Laser Rangefinders/Rangefinder Binoculars.

That’s the plan. However, as of writing, and looking at what’s available for lenses, there is only one lens repair manual listed: for the NIKKOR Z 28-400mm f/4-8 VR lens (is this lens more prone to be damaged?)

There are also only 7 tools listed, one of which is a Lens Cleaning Stick and the other six are various lubricants (3 of which are already out of stock and the others are listed as limited stock available).

There are 54 parts listed, ranging from various rings, screws, washers, nuts and other rollers.

It is safe to say that this website is just starting out. On the other hand, less products listed may mean that Nikon build and construction quality is really good and there are not too many Nikon products that get damaged easily? Or, all lenses are similarly constructed and knowing how to repair one means that you could repair a different one? Anyway, browsing thru the 51-page NIKKOR Z 28-400mm f/4-8 VR lens repair manual is enough to convince me that self-service repair is not for yours truly.

Nikon lists two important gotchas to keep in mind:

  • Performing repairs yourself may affect your product’s Nikon Inc. limited warranty. If your product is still covered by Nikon Inc.’s limited warranty, we recommend that you schedule service with Nikon Inc.
  • Please understand, Nikon Inc.’s service department will not assist with or complete your self-service repair.

If these two warnings change your mind about performing the repair yourself, you can always go ahead and Schedule a Nikon Factory Repair.

> Visit the Nikon Self-Service Repair website