Advisories Leica

Leica Advisory for the Leica M8/M8.2/M9/M9-P/M(9) and MONOCHROM/M-E Camera Models: Li-Ion Batteries

Leica-M-E
Leica M8: Image By Rama (Own work) [CeCILL (http://www.cecill.info/licences/Licence_CeCILL_V2-en.html)

Leica M8: Image By Rama (Own work) [CeCILL (http://www.cecill.info/licences/Licence_CeCILL_V2-en.html)

Leica M9

Leica M9

 

Leica M9-P, silver chrome

Leica M9-P, silver chrome

 

Leica M Monochrom

Leica M Monochrom

 

NEWS RELEASE

19/05/2016

Important information about Li-Ion batteries for the Leica M8/M8.2/M9/M9-P/M(9) and MONOCHROM/M-E camera models

We have determined that several rechargeable batteries (Order no. 14 464) manufactured at the end of 2015 and beginning of 2016 for cameras of the M series were supplied with a defective electronic component. The effect of this is that the camera displays false information about the battery charge level for these particular batteries. In the case of the Leica M8/M8.2 models, the battery symbol in the LCD on the top plate is not displayed at all and, in the case of the Leica M9/M9-P and M-E models, shows a false, 100% charge level no matter what the actual charge level of the battery may be.

Should you have noticed this error appearing with your camera, and your Leica M is affected by this issue, we recommend that you contact the authorised Customer Care department of your country’s Leica distributor or a Leica Store and request replacement of the defective battery. You will then be sent a new, fully functional battery completely free of charge.

We thank you for your understanding and would like to apologise for any inconvenience this issue may have caused.

Contact:
http://en.leica-camera.com/Service-Support/Repair-Maintenance
Email: Customer.Care@leica-camera.com
Telephone: +49 (0)6441 2080 189