Leica M9-P

LEICA CAMERA OFFERS FIRMWARE UPDATE 1.176 FOR THE LEICA M9 AND M9-P

Allendale, NJ (December 6, 2011) – Leica Camera, Inc. announces the latest firmware update, 1.176, for the Leica M9 and M9-P, the world’s smallest, full-frame digital system cameras. Users wishing to benefit from the new offerings can download the firmware update from the Leica Camera website.

Firmware update 1.176 eliminates a rare fault occurring during the formatting of SanDisk cards, ensuring compatibility with the Leica M9 and M9-P in accordance with the cameras’ respective standards. All card types available from SanDisk have been fully tested by Leica’s expert technical team and firmware version 1.176 guarantees their proper function, resulting in the previous constrictions on the cards being revoked.

Leica Camera is dedicated to providing products that exhibit mastery in optics and mechanics, high-quality design and outstanding craftsmanship, resulting in an uncompromised customer experience. The company thanks all affected customers for their patience and support in searching for the cause of the compatibility issues as well as SanDisk for their intensive technical assistance.

For installation instructions and to download firmware update 1.176, please visit: http://en.leica-camera.com/service/downloads/rangefinder_cameras/m9_m9-p/index.html.

About the Leica M9 and M9-P:
As the world’s first digital rangefinder camera with a 24 x 36 sensor, the Leica M9 carries the proud heritage of the Leica M system into the digital age. A truly professional camera for authentic Leica M photography in the familiar, classic and timeless M design, the M9 is the perfect contemporary tool for those who set the highest standard in image quality and are committed to creating images of enduring value. The Leica M9-P provides an alternative, even more discreet and resilient design that further reinforces the classic nature of the M9 and specifically meets the needs of professional photographers. The M9 and M9-P are compatible with nearly every Leica M lens in existence.

Ricoh CX3

Ricoh has posted a firmware update for its CX3 digital camera that mainly fixes an HD movie playback glitch.

Download the firmware update at: Ricoh.

Read the newswire at: PMA Newsline.

[ via Imaging Resource ]

Canon EOS 7D

Canon has acknowledged a “barely noticeable” ghosting phenomenon in its latest EOS 7D [Specs] digital SLR camera whereby the preceding image is superimposed onto the current image in continuous shooting mode.

Service Notice: EOS 7D: Residual Image in Picture

Thank you for using Canon products.

We have confirmed that in certain camera settings and shooting conditions, the phenomenon described below may occur in images captured by the EOS 7D Digital SLR camera.

Canon is currently investigating and analyzing the cause of this phenomenon, and we are planning to release a firmware update to address this issue.

Once the support measures have been established, we will post the relevant information on our Web site.

We offer our most sincere apologies to customers using this product who have been inconvenienced by this issue. Going forward, we will spare no effort in our quality management to make sure our customers can use our products with confidence. We hope our efforts will earn your understanding.

Phenomenon
In images captured by continuous shooting, and under certain conditions, barely noticeable traces of the immediately preceding frame may be visible. This phenomenon is not noticeable in an image with optimal exposure. The phenomenon may become more noticeable if a retouching process such as level compensation is applied to emphasize the image.

Affected Product
EOS 7D Digital SLR

Support
Canadian residents are kindly directed to contact the Canon Customer Information Centre for further assistance at 1-800-OK CANON. Support hours are Monday thru Friday – 9:00 AM to 8:00 PM (EST). Alternatively, if electronic support is preferred, please send your email using the Contact Us tab above. Please provide us with the camera’s serial number or have it ready if contacting us by phone. Serial numbers are typically numeric and 10 digits in length.

This information is for residents of Canada only. If you do not reside in Canada, please contact the Canon Customer Support Center in your region.

We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

[ Read the Canon EOS 7D Advisory at: Canon Canada ]

August 20, 2009

Thank you for your continued interest in SONY® products.

Sony has recently discovered that some DSC-W170 Cyber-shot® digital still cameras may experience peeling of the metal plating on the part of the case surrounding the lens, which could result in a slight prick to the user’s hand.

Affected Area

We apologize for any inconvenience this may have caused and thank you for your understanding.

Symptom and Cause

With certain DSC-W170 cameras, small particles of the metal plating in the affected area may peel away from the part of the camera case surrounding the lens. It is possible that these particles could prick a user’s hand.

A limited number of DSC-W170 cameras may have areas of metal plating on the case surrounding the lens that is thin. This thin metal plating combined with the grooved surface design may allow small particles of metal to peel off.

Affected Cameras

This issue affects only certain DSC-W170 model Cyber-shot digital still cameras within the following serial number ranges:

Body Colour RED: 7350151 – 7366800
Body Colour GOLD: 7350001 – 7363700
Body Colour BLACK: 7350251 – 7366750
Body Colour SILVER: not affected

The serial number and model number are located on the sticker attached to the bottom of the camera

Resolution

As a part of our commitment to quality, for any customer in Canada whose digital still camera is listed above as one of the affected models, Sony of Canada Ltd. (“Sony Canada”) will replace the affected part of the case at no charge.
To obtain this service, you must fill out a claim form and mail it or fax it to Sony Canada. Alternatively, you may drop off your product at a SONY authorized service facility in Canada. To find your closest service facility authorized to repair digital still cameras, please go to our Service Locator.

If you have previously paid for an out-of-warranty replacement of the affected part of the casing on your camera, Sony Canada will refund you the cost of parts and labour which you paid to replace the part. Please use the claim form to request your refund. In order for your refund to be processed, you must enclose a copy of your service receipt/workorder for the repair.

For all other issues, the terms and conditions of the manufacturer’s warranty applicable to the product will apply.

This offer is available only to end-user customers in Canada who purchased their affected product at retail, and is not transferable. For customers currently under a 3rd party extended warranty or service contract, please contact your third party service provider directly. This offer is not available to providers, obligors, underwriters, or administrators of performance service plans, buyer protection plans, or other warranty or extended warranty programs. This offer is not part of the Sony limited warranty or Sony Care extended warranty plan.

Related Link:
- Sony Canada Support

Posted: 08/20/2009

Thank you for your continued interest in Sony® products.

Sony has recently discovered that some DSC-W170 Cyber-shot® digital still cameras may exhibit peeling of the metal plating on the bezel surrounding the lens, resulting in splinters.

In its continuing effort to ensure customer satisfaction, Sony will offer free service to replace the front cabinet, including the bezel, on units that fall within the affected serial number range.
Note: For any other issues, the terms and conditions of the limited warranty apply.

We apologize for any inconvenience this may have caused and thank you for your kind understanding and cooperation.

Symptom and Cause

Affected Area

With certain DSC-W170 cameras, the metal plating on the bezel surrounding the lens may peel, causing splinters.

This is caused by thin metal plating combined with the bezel’s grooved surface.

Affected Cameras

This issue affects only certain DSC-W170 model Cyber-shot digital still cameras within serial numbers ranges:

Note: The model and serial number can be found on the sticker on the bottom of the camera.

Resolution

Sony will replace the front cabinet, including the affected bezel, on all DSC-W170 cameras in the serial number ranges listed above through August 31, 2012 regardless of whether the camera exhibits the symptom. Additionally, Sony will cover all costs associated with shipping the product to Sony for repair, but you must follow our procedure for obtaining a shipping label. Please click here to create an online Service Order for your camera.

If your camera falls within the serial range and you previously paid Sony for an out of warranty repair for this issue, Sony will reimburse you for the cost of replacing the part. If your out of warranty repair was handled by the Sony Service facility in Laredo, Texas, you should receive a check automatically by October 20, 2009.

If you do not receive a check by October 20, 2009, or if you paid for an out of warranty repair through a third party, you may submit a reimbursement request. Please click here to download a claim form.

If you have any questions or require further assistance, please call Sony Support at 1-877-573-SONY (1-877-573-7669).

Related Link:
- Sony Support

July 16, 2009 Nikon Inc.

Technical Service Advisory for Users of the Nikon D5000 Digital SLR Camera

Thank you for choosing Nikon for your photography needs.

While Nikon takes great measures to assure high quality in its imaging products, it has come to our attention that an electronic component related to power control in some Nikon D5000 digital SLR cameras does not meet factory specifications and may, in certain circumstances, prevent the camera from turning on, thus preventing operation of the camera thereafter.

Indications of this issue include

1. The camera cannot be operated when the power switch on, even with a fully-charged battery.
2. The camera cannot be operated when the power switch is, with the AC Adapter EH-5a connected by way of the Power Connector EP-5.

Nikon has isolated issues related to resolving this issue effectively and will be prepared to correct the problem at Nikon repair facilities beginning on July 23, 2009. Service related to this issue, including the cost of shipping affected D5000 cameras to Nikon, as well as their return to customers, will be free of charge.

We apologize for any inconvenience that Nikon customers may experience as a result if this issue. Nikon remains committed to providing only the highest quality photographic products and hopes that you will continue to choose Nikon for your imaging needs.

Frequently Asked Questions

http://help.nikon.ca/faqid=16488

Contact

For more information regarding this Service Advisory, please contact Nikon Customer Relations at 1-877-534-9910 Monday to Thursday 8:45 a.m. to 4:45 p.m., and Fridays to September 4; 8:45 a.m. to 3:00 p.m. Eastern Time.

You may also email us at serviceadvisory@nikon.ca.

Related Link:
- Verify if your Nikon D5000 is affected