Nikon D810 Digital SLR Advisory: Free-of-Charge Service for Cameras Affected by Noise (Bright Spots)

Thu August 21, 2014

D810 Service Advisory

To users of the Nikon D810 digital SLR camera

Thank you for choosing Nikon for your imaging needs.

We have received a few reports from some users of the Nikon D810 digital SLR camera indicating that noise (bright spots) are sometimes noticeable in long exposures, and in some images captured at an Image area setting of 1.2× (30×20).

After looking into the matter, we have determined that some noise (bright spots) may on occasion be noticeable when shooting long exposures, and in images captured at an Image area setting of 1.2× (30×20).

Nikon service centers will service these cameras that have already been purchased as needed free of charge to the customer. We sincerely apologize for any inconvenience this issue may have caused.

Identifying affected products

To check whether or not your camera is one of those affected by this issue, please click the Affected Product Serial Numbers link below and enter your D810’s serial number as instructed. Your camera’s serial number will be checked against those of affected products. If your camera is one of those affected, you will be forwarded to additional instructions. If your camera is not one of those affected, you may continue using your camera without concern for this issue.

Check Your Serial Number


Canon PowerShot SX50 HS Recalled

Tue March 11, 2014

The U.S. Consumer Product Safety Commission has issued a recall of all Canon PowerShot SX50 HS digital cameras:

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

It deemed that a chemical used in the rubber part of the viewfinder can cause skin or eye irritation or an allergic reaction to the user.

Canon has received one report of itching and two reports of eye redness and pain.

The camera was sold and purchased from OfficeMax, Sam’s Club, Staples, Target and Walmart and on various websites including, Best and from October 2013 through January 2014 for about $430.

Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.

Read the Canon PowerShot SX50 HS Recall.


Nikon Offers Free Repairs For The D600

Thu February 27, 2014

Nikon is offering free inspection and repairs of its full-frame D600 DSLR to address potential dust and oil buildup problem on the image sensor. Send your D600 in for a free cleaning and repair even if the warranty has run out.

In its D600 Technical Service Advisory, Nikon states:

Nikon is making available to all owners of D600 cameras (even if Nikon’s product warranty has expired) this customer-service measure, which includes the inspection, cleaning and replacement of the shutter assembly and related parts of your camera, FREE OF CHARGE as well as the cost of shipping D600 cameras to Nikon and their return to customers via Purolator by using a dedicated shipping label.

To start the process:

Advisories, Articles

McAfee Canada Alert: Beware of Tax Scams!

Mon March 18, 2013

Canada Revenue Agency's image: Tax Fraud

Canada Revenue Agency’s image: Tax Fraud

This video presents “Canada’s new weapon against identity theft”:

  • Jun 28, 2012: The new Identity Theft Support Centre opened to help Canadians protect themselves from fraud
  • Shirlee Engel reported as follows

Here is an advisory from McAfee Canada for Canadians preparing to file their taxes:


McAfee Canada Warns Canadians of Tax Scams

Tax season is in full bloom, and McAfee Canada would like to issue a word of caution to Canadians preparing to file their taxes.

Last year, identity fraud cost Canadians $15,981,763.45[i][i]. The Canada Revenue Agency (CRA) is expecting more than 25.4 million[ii][ii] people to submit their tax returns by April 30, 2013. Almost two-thirds of Canadians now file their returns online[iii][iii] and the CRA is encouraging more people to follow suit. This is definitely a favourite time of year for cybercriminals.

Continue Reading »

Advisories, News

McAfee Canada Alert: Complex Passwords; Infection Rates of Canadian-hosted URLs

Wed March 6, 2013

McAfee's infographic illustrating the infection data for suspicious Canadian-hosted URLs in 2012

McAfee’s infographic illustrating the infection data for suspicious Canadian-hosted URLs in 2012

McAfee Canada would like to call your attention to two pressing security concerns that Internet users need to watch out for, and provide some tips on how to stay safe online. With the recent Evernote breach of 50 million passwords leaked, McAfee Canada would like to remind users to be aware of and protect against security threats (some of which are coming from our fellow Canadians), and cultivate safe surfing habits.

Continue Reading »


Apple: You’re holding it wrong, again!

Thu October 11, 2012

In a post that tries to pre-emptively prevents a revolt among iPhone 5 users, Apple has admitted to an apparently pretty bad “lens flare” issue in its camera. Users have been reporting a purplish haze at the edges of pictures with bright scenes. We usually call this “Purple Fringing.” It can be caused by the lens and/or sensor. Apple’s solution, though, takes the prize: “You’re holding it wrong, again!

Read Apple’s advisory. I am surprised they didn’t just put it down as a new filter effect, as their advisory seems so titled: “iPhone: Camera image effects.”


Canon EF 40mm Pancake Lens Advisory

Sat August 11, 2012

Canon has posted an advisory concerning its new EF40mm f/2.8 STM “pancake” lens. The problem is that the autofocusing function of the lens may not operate correctly if pressure is applied to the lens barrel while the lens is mounted to the camera (pressure can be applied even while attaching the lens cap or while carrying the camera with the lens attached in a bag).

A workaround is to simply detach and reattach the lens, or remove and reinsert the camera battery to restore the operations. A firmware to address this issue will be available for download in late August, 2012.

Read the advisory at: Canon.

Related Link:


Suffering Allergic Reaction to Canon T4i? You’re not dreaming.

Fri July 6, 2012

Canon has published an advisory that some people may suffer an allergic reaction to Zinc bis used in the front rubber grips of the EOS Rebel T4i. While Canon has not received any reports of injury or allergic reactions yet, they are warning that, “in rare cases when this substance comes into contact with skin, allergic skin reactions may develop. In addition, if eyes are rubbed after contact with the substance, symptoms, such as red eyes, may develop.

Free repair service for affected cameras will be available by mid July 2012: the rubber grips will be replaced.

To see if your camera is affected, read the advisory at: Canon.


McAfee Advisory: Travel Safely This Summer with Digital Devices

Mon June 11, 2012

Summer is fast approaching and many of us are planning vacations. Of course, digital devices get packed with the other essentials. There are, after all, many free Wi-Fi hotspots along the way that allow us to check email and even conduct business (on the sly).

However, according to McAfee Labs, millions of new malware samples get created every year, and the majority target those very same free Wi-Fi networks you are planning to access. Here are some facts about the new dangers you may face with your digital devices on the road and tips about what you can do to reduce the likelihood of falling into one of the traps.

Continue Reading »


McAfee Advisory: Best Practices for Internet Password Safety and Data Security

Thu June 7, 2012

McAfee Offers Best Practices for Internet Password Safety and Data Security

LinkedIn experienced a data breach yesterday whereby 6.5 million passwords were compromised. McAfee recommends that all LinkedIn users, regardless of whether they were affected, change their passwords immediately to ensure the security of their personal data.

At a time like this, it’s important to reiterate the importance of frequently changing passwords to any and all online accounts. While many websites, including LinkedIn, utilize encryption measures to secure data, it’s good practice to maintain an ever-changing and complex password. The longer your password remains the same, the more likely it will be discovered by someone seeking to gain access to unauthorized information.

Continue Reading »


McAfee Alert: Personal Computers and Smartphones Threats at Four-Year High

Wed May 23, 2012

McAfee Labs today released McAfee Threats Report: First Quarter 2012, revealing that cyber threats to personal computers and smartphones have reached a four-year high. Mobile malware has increased significantly, driven by a more than 1,200 per cent increase quarter-on-quarter in Android threats that have been collected and identified. Similarly, the number of malware samples collected by McAfee Labs has increased from more than 75 million at the end of Q4 2011 to 83 million by the end of Q1 2012.

Key findings from the report include the following:

  • 8,000 total mobile malware samples were collected by the end of Q1 2012
  • Nearly 7,000 Android threats have been collected and identified through the end of Q1
  • Q1 2012 exhibited the largest number of PC malware detected per quarter in the last four years
  • 83 million pieces of malware samples were collected by the end of Q1, up from 75 million samples at the end of Q4 2011
  • Global spam levels dropped to slightly more than 1 trillion monthly spam messages by the end of March


May 23, 2012

Consumer Alert: McAfee Finds Personal Computers and Smartphones Threats at Four-Year High

8 million new malicious software samples have been detected since January 2012 due to unrelenting spammers and hackers

Since the start of the new year, PC malware (malicious software) has already reached the highest level in four years, according to the McAfee Threats Report: First Quarter 2012. The report exposes a disturbing increase in malicious malware across all PC, Mac and mobile devices. Most importantly, McAfee detected a significant increase in malware targeting Android platform devices. Mac attacks are also on the rise, indicating that total malware could reach the 100 million mark within the year – a record number.

Report Findings:

Continue Reading »


If you own a Nikon D800, D800E, D7000 or 1 V1, check the batteries

Tue April 24, 2012

Nikon has issued a serious battery recall that could damage your camera if you keep using the defective battery.


EN-EL15 Rechargeable Li-ion Battery Service Advisory

Nikon Inc. is asking your cooperation in connection with a voluntary recall of certain lot numbers of its Nikon Model EN-EL15 rechargeable lithium-ion battery pack. The battery pack can experience a short circuit causing it to overheat and possibly causing the outside casing to become deformed, posing a potential hazard to consumers. There have only been seven (7) confirmed reports of incidents of the problem worldwide, and while no injuries have taken place, Nikon Inc. has initiated this recall of the affected lot numbers as a reflection of its commitment to safety and product quality. We are asking that owners of the affected battery pack return them to Nikon Inc. for a free replacement.

The Nikon EN-EL15 battery pack is provided as a supplied accessory with the purchase of Nikon’s digital SLR D800, D800E, D7000 cameras and the Nikon 1 V1 advanced camera with interchangeable lens. It is also sold separately at retail under Nikon’s model number 27011. The EN-EL15 battery pack involved in this recall was first distributed by Nikon in March 2012 and is still being sold at retail.

This voluntary recall is limited only to those units of the Model EN-EL15 in lots E and F.

Continue Reading »

Older Entries »